Certificate III in Business Administration


The Certificate III in Business Administration is a well-structured qualification that will equip you with the necessary foundation, skills and knowledge required to be a successful business administrator. As a student, you will gain key skills in keyboarding, WHS, payroll, accounts payable and receivable, scheduling, electronic presentations, spreadsheets, business documents and customer service.

Ways to Study

We provide three delivery methods to best suit your busy life:

  1. Distance Learning – Learning material (i.e. books) will be sent out to you.
  2. Online – All learning resources are online – All assessments are to be completed online.
  3. Recognition of Prior Learning (RPL)– You may be eligible to receive credit for previous skills gained at work, please contact our staff to see whether you can take advantage of RPL course, as it will save time and money.

How Long Does it Take

Duration of qualification depends greatly on the student, as there is no minimum time frame. All students will however have a maximum of 2 years to complete their qualification.


Qualification Cost

These prices are all inclusive with no hidden costs.

Online: $ 950.00 AUD
Distance: $ 1150.00 AUD
RPL: $ 950.00 AUD

Payment Options

Upfront: via secure payment

Payment Plan

  • $ 250 AUD Down payment
  • $ 12.5 AUD Weekly payments

Student Support

AABM is dedicated to providing a high standard of service to its participants through its highly qualified team.

Students will be assigned a trainer with whom they can get in touch with during business hours through email and telephone. Trainers are there to provide academic and enrolment information to the students.

For students who wish to have extra help and require extra motivation will be assigned a coach. Our team of highly qualified coaches will keep in touch with you throughout your time with us, making sure you are up to date with the material. Coaches are also able to help students with planning their workload and are always happy to answer questions regarding their course.

Additionally our Career Guidance Team is here for anyone that may need assistance in career choices, the team is here to help you achieve your career ambitions.

Some Useful Information

  • How you will be assessed

    The learning materials and assessment within this qualification are in a written online or workbook format. Therefore, in order to successfully complete this course, you must have the ability to read and comprehend learning materials and undertake a variety of written assessments.

    All of your assessments can be submitted easily online. There are no exams to attend.

  • Potential career outcomes
    • Accounts Receivable Clerk
    • Accounts Payable Clerk
    • Clerk
    • Data Entry Operator
    • Junior Personal Assistant
    • Receptionist
    • Office Administration Assistant
    • Office Administrator
    • Word Processing Operator
  • Entry Requirements


    The minimum age for entry into this qualification is 16 years. If you are under 18 a parent or guardian must sign your enrolment form. Click to download parent/guardian authority form.


    There are no formal entry requirements in relation to prior education and experience for this qualification. However, it is recommended that you meet the following criteria;

    – Successfully completed Australian Year 10 (or equivalent) OR
    – Successfully completed Certificate II or higher qualification(s) AND
    – Have at least 12 months work experience in a role that involves communicating with colleagues and/or customers both written and verbally AND
    – Sound literacy, numeracy and computing skills

    If you are not able to provide proof of the above, you must complete a language, literacy and numeracy test upon enrolment.

    The learning materials and assessment within this qualification are in a written online or workbook format. Therefore, in order to successfully complete this course, you must have the ability to read and comprehend learning materials and undertake a variety of written assessments.


    Entry into this qualification requires proof of English proficiency to an Australian Year 10 level or equivalent. Equivalency can be shown through the following;

    – Qualification completed in English at a Certificate II level or higher OR
    – A minimum of 2 years work experience in a position that involves communicating in English (written and verbal communication).

  • What you’ll need to study

    You will be provided with training material either online or in a workbook, a learner guide to supplement the training material and assessment activities for all units of competence.

    You must have access to the following resources;

    – A computer
    – Internet
    – Printer
    – Scanner
    – Email
    – Software such as Microsoft Work, Excel and PowerPoint
    – Adobe Acrobat Reader
    – Digital video recording device/digital camera (included in most mobile phones

    Please note; if you are not currently working and do not have access to workplace policies and procedures and other documents, your trainer and/or assessor will provide you with simulated samples or information regarding how you can access such policies and documents.

  • Qualification structure

    This qualification requires 13 units, consisting of 2 core unit, plus 7 units selected from Group A and the remaining 4 units selected from Group A or Group B

    BSBITU307 Develop keyboarding speed and accuracy
    BSBWHS201 Contribute to health and safety of self and other
    BSBFIA302 Process payroll
    BSBFIA303 Process accounts payable and receivable
    BSBFIA304 Maintain a general ledger
    BSBADM307 Organise schedules
    BSBITU302 Create electronic presenations
    BSBITU303 Design and produce text documents
    BSBITU304 Produce spreadsheets
    BSBITU306 Design and produce business documents
    BSBWRT301 Write simple documents
    BSBCUS301 Deliver and monitor a service to customers
    BSBCMM301 Process customer complaints
    BSBPRO301 Recommend products and services
    BSBWOR301 Organise personal work priorities and development

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